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Pay cash when your order arrives. Delivery across Kampala.
Duka.

Delivery and returns

Delivery

  • We deliver across Kampala and nearby towns. The areas, fees and usual delivery times are shown at checkout.
  • Most central areas get same day delivery for orders confirmed before 2pm.
  • Before delivery we call or WhatsApp you to confirm. Please keep your phone on.
  • You pay in cash when the order arrives. Check the items in front of the rider.

Returns for shop items

  • If an item is wrong, damaged or not working, tell the rider or contact us within 48 hours of delivery.
  • We will replace it or refund you. Please keep the item, its box and the receipt.
  • If you simply change your mind, you can return an unused item in its original packaging within 7 days. You pay the delivery cost for the return.

Returns for sourced items

  • Sourced items are bought specially for you, so they cannot be returned if you change your mind.
  • If a sourced item arrives wrong (for example the wrong size compared with your quote) or damaged, contact us within 48 hours. We will work with the seller to replace it or refund you.
  • If we cannot deliver an item you accepted, you do not pay for it.

Need help?

WhatsApp +256 700 000 000, call +256 700 000 000 or email hello@example.com. Our hours are on the contact page.